Trade-in comparison
Back Market vs Refurbed
Back Market and Refurbed side by side: payment time, shipping costs, price guarantee, countries covered and Trustpilot rating when it can be verified.
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| Criterion | Back MarketPartner profileBack Market | RefurbedPartner profileRefurbed |
|---|---|---|
| Trustpilot rating | 4.3/5 | 4.6/5 |
| Payment time | 2 d | 3 d |
| Shipping | Free | Free |
| Price guarantee | 30 d | 14 d |
| Insured parcel | Yes | Yes |
| Data erasure | Yes | Yes |
| Return window | 30 d | 14 d |
| Payment methods | Bank transfer, Store credit | Bank transfer |
| Devices bought back | All device types | Smartphones |
| Covered countries | 8 countries | 2 countries |
| Founded | 2014 | 2017 |
| Headquarters | France | Austria |
Trustpilot ratings checked in 2026, for information only. A rating that cannot be publicly verified is not displayed.
What sets them apart
- Back Market announces faster payment: 2 days versus 3 days for Refurbed.
- Refurbed has the higher Trustpilot rating: 4.6/5 versus 4.3/5.
- Both cover shipping costs.
- Back Market guarantees its price for longer: 30 days versus 14 days.
- Back Market buys in 8 countries, Refurbed in 2 countries.
The trade-in price depends on your device and your country: start an estimate to compare their offers.
FAQ
Back Market or Refurbed: which pays more?
It depends on the model, your device's condition and your country: neither Back Market nor Refurbed has a single fixed price. Start an estimate to see their offers for your device.
Can I compare other buyers?
Yes: one free estimate lists every partner buyer available in your country for your device, with their price when they publish it.
How quickly do Back Market and Refurbed pay?
Back Market announces payment within 2 days and Refurbed within 3 days, after the device is received and checked.
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