Advice
Advice for buying and selling your devices
Choosing a refurbished device, preparing it before selling, making it last: practical articles, sorted by type of device.
Practical guides
Preparing, selling or buying a device, step by step: what to do to avoid rejections and bad surprises.
- How to reset your iPhone before selling it: the complete methodAn iPhone sold without being properly reset is a problem for everyone: your photos and accounts remain accessible, and Activation Lock stops the buyer from using it. Most buyback companies reject or return an iPhone that is still linked to an Apple Account. Here is the exact order of steps, to be done just before you send it off.Read the guide
- Reset an Android smartphone before selling it (Samsung, Pixel, Xiaomi…)On Android, a simple reset is not always enough: if the Google account is still on the phone, it will ask for that account's credentials after the reset (Factory Reset Protection, or FRP). The buyer will not be able to use it, and the buyback company will reject the device. The order of the steps matters: accounts first, erase second.Read the guide
- How to check your phone's battery health (iPhone and Android)The battery is the part of a smartphone that wears out fastest, and one of the first things a buyer looks at. Knowing how to read its health saves you unpleasant surprises, whether you are selling your phone or buying a refurbished one.Read the guide
- Selling a broken phone: what it is still worth and where to sell itA smartphone with a cracked screen, or one that no longer turns on, almost always has some value: buyback companies repair it or recover its parts. The price is lower than for a device in good condition, but often well above zero. Here is how to estimate it and sell it for the best price.Read the guide
- Sending your phone to a buyback company: packaging, proof and trackingOnce you have accepted the offer, the device travels to the buyback company, which checks it before paying you. A well-prepared parcel protects the phone in transit and gives you proof if there is a disagreement about its condition. Allow ten minutes to get it ready.Read the guide
- Buying a refurbished smartphone: grades, battery and guarantees in the EUA refurbished device has been tested, restored and wiped by a professional before being resold. It is a good way to pay less and extend a device's life, provided you know how to read an offer. Here are the points that make the difference.Read the guide
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